“Speaking briefly. Speaking slowly. Listening deeply. Showing appreciation and remaining positive. Observing our inner speech and cultivating inner silence. Studying the other person’s facial expressions, body gestures, and vocal inflections and mirroring them to build neural resonance. Focusing on your inner values and bringing them into every conversation as you remain as relaxed and as present as you can. These are the twelve strategies that are essential if you want to build meaningful, trustworthy, and long-term productive relationships with others. If you ignore any of them, the research suggests that you will compromise your ability to communicate and increase the risk of conflict.”
“Words Can Change Your Brain,” – by Andrew Newberg M.D and Mark Robert Waldman